SHIPPING IS AVAILABLE AUSTRALIA WIDE ONLY. INTERNATIONAL SHIPPING IS CURRENTLY NOT AVAILABLE.
**IMPORTANT NOTICE** AUSTRALIA POST IS EXPERIENCING DELIVERY DELAYS DURING COVID-19 & CURRENT RESTRICTIONS AUSTRALIA WIDE. Click here for the latest updates and more information.
Post Offices remain open and deliveries are continuing, but delays may occur due to the extended COVID-19 restrictions. limited flights and high parcel volumes are currently being experienced, which may impact your orders delivery time frame.
We ship all product orders directly from our Lueur Interiors warehouse, Via Australia Post. Once an order is paid in full and fulfilled, you will receive an email from Lueur Interiors, with your tracking number via the email address linked to your order once we have shipped your order.
Please carefully check your item description before purchasing for an ETA.
Standard Domestic Post $10.00 2-6 Business Days* for all orders under $100.00
A $10.00 AUD Flat Rate for all shipping is applied for purchases of $99.00 and under.
Express Shipping Rate $15.00 which takes usually 2-4 Business Days*
Free Shipping is applied to all orders with the total value of $100.00 and above for domestic orders within Australia. **This excludes bulky items**
All orders are sent via Standard Domestic Shipping via Australia Post.
SAME DAY SHIPPING
Orders placed before 1pm (AEST -GMT+11) will be shipped the same day, provided your order is complete, paid in full and does not contain a Pre-ordered item.
CLICK AND COLLECT
If you are from Melbourne, and would like to pick up your items from our New Gisborne Warehouse 3438, you can select 'Pick Up' at no cost.
We will advise when your items are ready for collection via email. Please allow normal "dispatch" times of 1-2 business days to get your order ready for collection.
Please note our limited warehouse orders are available to collect MONDAY - FRIDAY from 10am -1pm (subject to change) so we require at-least 24 business hours notice of the day and time you wish to collect your order, to ensure we are available to service you. Your requested time will need to be approved prior to your collecting via email.
READY TO SHIP ITEMS
Ready to Ship items are usually dispatched within 1-2 business days of placing an order. They are sent via Standard delivery. If you would like your item sent as an Express Delivery, please choose express delivery method at your checkout.
A pre-order is an order placed for an item that is not yet in stock. All pre-order items are clearly labelled and include their approx. Delivery date in the item description text. If your order contains any pre-order items, please note that the entire order will be shipped once the final piece has arrived in store. All items as one delivery once pre order items arrive and are in stock at Lueur Interiors.
If you would like your in-stock items prior to the pre-order items, please either process your orders separately or contact us at firstname.lastname@example.org to process an additional shipping payment in order to have Ready to Ship items sent out to you first and your pre-ordered item in a separate delivery.
*All shipping charges are subject to change without notice*
SHIPPING COSTS FOR RETURNS
Return shipping is at the expense of the purchaser unless otherwise agreed by Lueur Interiors.